CHANEL is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewelry, and Watches. Founded by Gabrielle CHANEL in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, CHANEL employs more than 32,000 people worldwide.
Exceptional creation and client experience
Having a positive impact – on people, the environment, and communities around the world.
SALES MANAGER
As an integral part of the Management of the Boutique, the Sales Manager is responsible for the management and development of the Sales, VM, and Alteration Teams, guaranteeing the day-to-day right execution on the selling floor, delivering client service excellence and combining strong stylistic instincts with client sensitivity and a deep understanding of the history and vision of CHANEL.
Your presence on the boutique floor is key to enhancing the Fashion Advisors’ role as ambassadors of the brand’s progressive style, anchoring CHANEL as the ultimate reference in luxury.
You are committed to delivering and improving a high-quality client experience that is personalized to each client. Leading a team of Fashion Advisors to create an engaged and aspirational environment that offers the ultimate client experience:
Managing the team in terms of recruitment, leadership, setting and monitoring individual goals of team members, performing PMP (retail title for Year End Retrospective) and dedicating one-on-one time to individual coaching
Engaging team members through collective knowledge-sharing and encouraging team-oriented partnerships with the back-office teams
Mentoring team members and laying out action plans for individual growth, including training programs in partnership with Learning, Styling, Client/Marketing teams
Supporting and encouraging the Chanel Vital Behaviors
Conduct and/or organize briefings to the team – animation of Morning Briefings
Observe a
📌 Accounts Manager with Sales (Mumbai)
🏢 Chanel
📍 Mumbai