ABOUT WTF GYMS WTF Gyms is building a technology-enabled, customer-first fitness network across Delhi NCR. We combine high-quality facilities, certified trainers, personalized fitness journeys, digital progress tracking and disciplined club operations. We are hiring Club Managers to take end-to-end ownership of individual clubs across six operating zones in Delhi NCR.

Run a secure, profitable, high-energy club where members achieve results, employees perform to standard and every revenue and service metric is actively managed. CLUB P&L; AND BUSINESS PERFORMANCE

• Own monthly revenue, contribution margin, controllable costs and club-level profitability.

• Track membership revenue, personal-training revenue, renewals, collections, refunds, discounts and outstanding dues.

• Review daily MIS, identify variances and execute corrective action without waiting for month-end.

• Protect commercial discipline: approved pricing, discount controls, accurate receipts and zero revenue leakage.

Personally handle high-value prospects, escalations and recovery of at-risk members.





• Partner with the Area Sales Manager on campaigns, corporate tie-ups, community outreach and local activations.

MEMBER EXPERIENCE AND SERVICE RECOVERY

• Maintain a visible presence on the gym floor and ensure members are welcomed, supported and heard.

• Monitor feedback, complaints, NPS/CSAT signals and online reviews; Ensure onboarding, fitness assessment, programme hand-off and progress-review commitments are delivered.

• Lead front-desk, sales, housekeeping and fitness teams in partnership with functional leaders.

• Plan rosters, attendance, shift coverage, leave and peak-hour deployment.

• Set individual targets, conduct daily huddles, weekly one-to-ones and monthly performance reviews.

• Coach, recognise and correct performance; FITNESS DELIVERY AND PERSONAL TRAINING

• Work with the Area Fitness Manager to enforce trainer standards, floor coverage, assessments and programme quality.

• Moni

📌 Subscription manager (Delhi)
🏢 WTF Gyms
📍 Delhi