Employment Type: Full time
Experience: 3–6 Years
Location: Bengaluru, India
Preferred Domain: Retail Operations, eCommerce Operations, Business Process Management, Shared Services
Function: Retail Centre of Excellence (COE)
About Pierian Australia
Pierian Australia is a provider of finance, accounting, tax, compliance, and lending operations services tailored to the Australian market. Backed by over 20 years of global expertise from Pierian Services, the company helps businesses improve operational efficiency, maintain regulatory compliance, and drive informed decision-making through a combination of skilled professionals, streamlined processes, and technology-enabled solutions.
Its core service offerings include loan fulfilment and lending operations, client accounting services, CFO support, Australian tax and compliance services, and digital/eCommerce operations. Pierian Australia serves a diverse client base including banks, mortgage brokers, financial institutions, accounting firms, and retail and digital commerce businesses across Australia.
Role Summary




We are looking for a Solution Specialist to support the Retail Centre of Excellence (COE) in designing, implementing, and optimizing operational solutions for retail and digital commerce clients. The role combines operational delivery expertise with solutioning capabilities, helping translate business requirements into scalable delivery models, process improvements, and operational frameworks.
The ideal candidate will have hands-on experience in retail operations, strong analytical skills, and the ability to collaborate with delivery, transformation, and client-facing teams to develop practical and effective solutions.
Key Responsibilities
- Support solution design and operational planning for retail and digital commerce engagements.
- Analyze client requirements and translate them into delivery workflows, operating models, and process frameworks.
- Collaborate with Delivery Leads and COE leadership to develop

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