12 Aug
|
Intellithink Industrial IoT
|
Odisha
12 Aug
Intellithink Industrial IoT
Odisha
IntelliThink is hiring a Customer Success Speicalist to work with our steel and cement accounts in Eastern India.
You will be the primary relationship owner for plant-level customers, ensuring they get measurable value from IntelliVibe -- our AI-powered predictive maintenance platform. This is a field-facing role with real ownership: you drive onboarding, adoption, renewals, and expansion.
Lead customer onboarding and train plant maintenance and reliability teams on IntelliVibe dashboards, alerts, and RCA workflows.
• Build trusted relationships across levels -- from maintenance engineers on the shop floor to plant heads and C-suite.
• Manage renewals and identify opportunities to expand coverage to additional assets or plants
• Represent the customer's voice internally, feeding product and engineering teams with field insights.
5-9 years in customer success,
📌 Innovation Project Specialist (Odisha)
🏢 Intellithink Industrial IoT
📍 Odisha