Branch Manager (Mumbai)

Branch Manager (Mumbai)

12 Aug
|
Limelight Lab Grown Diamonds
|
Mumbai

12 Aug

Limelight Lab Grown Diamonds

Mumbai

Position: Area Regional Manager

Qualifications: Graduate

Industry: Gems & Jewelry

Salary Details: As per Market Standards

Experience: 8+ years

Duties & Responsibilities

Multi-Store Sales & Revenue Growth :-

Ensure achievement of monthly and annual sales targets across assigned store locations

Develop and implement sales strategies to maximize conversion rates and revenue

Monitor store footfall trends, working with the marketing team to drive in-store traffic

Regularly analyze Average Bill Value (ABV) and Units Per Transaction (UPT) to improve customer spending

Store Operations & Visual Merchandising :-

Ensure adherence to Standard Operating Procedures (SOPs), company policies, and retail compliance

Oversee store hygiene, display arrangements, and visual merchandising standards to enhance customer appeal

Supervise store teams to maintain accurate stock levels, daily stock counts, and inventory audits

ATL & BTL Marketing Initiative :-

Collaborate with the marketing team to execute ATL (Above the Line) campaigns, such as print, digital, and TV ads





Plan and implement BTL (Below the Line) activities, including in-store activations, influencer collaborations, and brand partnerships

Evaluate the effectiveness of marketing campaigns by analyzing customer engagement and footfall metrics

People Management & Training :-

Lead and mentor Store Managers and Sales Teams, ensuring performance alignment with company goals

Conduct regular training sessions on sales techniques, product knowledge, and customer handling

Motivate teams to exceed sales targets through incentive programs and performance-based rewards

Work with HR to manage staff hiring, retention, and performance evaluations

Customer Experience & Relationship Management :-

Ensure superior customer service standards are maintained across all stores

Oversee customer concerns, product alterations, exchanges, and after-sales service to enhance satisfaction

Strengthen customer loyalty programs and dri

📌 Branch Manager (Mumbai)
🏢 Limelight Lab Grown Diamonds
📍 Mumbai

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