12 Aug
|
Finvasia
|
Sahibzada Ajit Singh Nagar
12 Aug
Finvasia
Sahibzada Ajit Singh Nagar
Job Description – Customer Support Executive (Mid-Level) Position: Customer Support Executive (Mid-Level)
Department: Customer Support / Client Services
Experience: 3–5+ Years
We are looking for a customer-focused and proactive Customer Support Executive to deliver exceptional support to clients using our trading platforms and financial services. The ideal candidate will have hands-on experience in customer support, robust troubleshooting abilities, and excellent communication skills. This role involves assisting clients with platform-related queries, coordinating with internal teams to resolve technical issues, and ensuring a seamless customer experience.
Serve as the primary point of contact for customer enquiries received through email, chat, phone, and ticketing systems.
Provide timely, accurate, and professional support to clients using ActTrader platforms and related products and services.
Troubleshoot platform,
📌 Customer Services Team Leader (Sahibzada Ajit Singh Nagar)
🏢 Finvasia
📍 Sahibzada Ajit Singh Nagar