Job Location : Bangalore,Hyderabad
Experience - 6+ Only
Job Requirements
Drive operational stability across ERP and other finance applications
Implement and enhance automation and tooling to reduce manual effort and improve efficiency
Own and execute Disaster Recovery (DR) planning and testing to ensure business continuity
Lead service design and service transition activities for new and existing systems
Manage incident, problem, and change processes aligned with SRE and ITIL practices
Establish effective service communication frameworks for incidents and outages
Drive continual service improvement (CSI) initiatives across finance systems
Define and manage service metrics, SLAs, SLIs, and reporting dashboards
Collaborate with engineering teams to improve system reliability, observability, and performance
Ensure smooth onboarding and ownership of satellite applications within the finance ecosystem
Proactively identify risks and implement preventive measures to minimize production issues
Preferred Skills and Experience
Solid experience in Site Reliability Engineering / Production Support / DevOps roles
Experience supporting Oracle Cloud ERP or similar enterprise SaaS platforms
Knowledge of monitoring, alerting, and observability tools (e.g., Splunk, Grafana, OCI monitoring)
Experience in incident management, RCA, and problem management
Exposure to automation frameworks and scripting (e.g., Python, Shell, Terraform)
Understanding of cloud platforms (OCI/AWS/Azure) and distributed systems
Familiarity with ITIL processes and service management frameworks
Experience working in global, distributed teams
Exposure to financial systems and processes is an advantage
Key Responsibilities:
Operational Stability & SRE Practices
Maintain high system availability through proactive monitoring and incident prevention
Define and track SLIs/SLOs to measure service health and reliability
Lead root cause analysis (RCA) and implement preventive fixes
Automation & Tooling
Build and maint