? We're Hiring — General Manager (Service) | JMG Group | Cuttack, Odisha

JMG Group — one of Odisha's leading multi-brand automobile dealership groups (Hero MotoCorp & Ather Energy) — is looking for an experienced General Manager – Service to lead our workshop operations across Bhubneswar , Cuttack , Kendrapada amd more

If you have a strong background in automobile after-sales and service operations, and you're ready to take multi-location ownership of a high-volume workshop network, this role is for you.

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? Location: Cuttack, Odisha
? Company: JMG Group (Hero MotoCorp / Ather Energy Dealerships)
? Experience: 8–15 Years in Automobile Service / After-Sales
? Education: Diploma / B.Tech (Automobile / Mechanical) preferred; MBA a plus
? Employment Type: Full-Time, On-site
? Scope: Will be responsible for 5–7 workshops across our network

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What You'll Own:

✅ Complete P&L; responsibility across 5–7 workshops in the network
✅ Workshop operations, manpower planning, and technician productivity at each location
✅ Customer satisfaction (TNPS/CSI)



and service quality standards across all workshops
✅ Spare parts inventory management and control across multiple sites
✅ OEM (Hero MotoCorp / Ather) compliance, audits, and warranty claims
✅ Revenue growth through Value Added Services (AMC, PPF, Care Plans, Insurance)
✅ Team leadership — Service Managers, Advisors, Technicians, Workshop In-Charges across all locations
✅ Driving service retention, repeat visits, and workshop efficiency (VOR, TAT) network-wide
✅ Standardising processes and SOPs across all workshops for consistent quality
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Wh
a
t W
e
're Looking For:

? Proven experience as GM Service / Regional Service Manager handling multiple workshops in an automobile dealership (2W/4W)
? Strong understanding of OEM service standards and multi-location dealership operations
? Track record of improving service revenue and customer satisfaction scores across locations
? Robust people management skills — ability to lead

📌 General Manager Customer Service (Cuttack)
🏢 JMG AUTOMOBILES
📍 Cuttack