1. Monitor field performance and improve digital solution on an ongoing basis on various customer premises
• Field visits for validation of solution accuracy
• Identifying current insights from the data
• Provide guidance to data analytics team on opportunities to improve the accuracy
2. Customer Centric Engagement Approach
• Working with the customers to demonstrate the accuracy
• Explaining to customers the insights derived from the solution
• Engaging with farmers for training on new developments /updates
• Developing positive and trustworthy relation with customers
3. New projects
• Implementation of new projects in the field
• Monitoring the effectiveness of the implemented solutions
• Conducting design of experiments for the new solution
• Tracking the performance
• Validating the improvement of the solutions
4. Troubleshooting and improvements
• Media with Service team & Data team to support troubleshooting interventions in the field
• Conduct root cause analysis
• Execute improvement actions
• Monitoring the effectiveness of improvement
5. Routine Field Monitoring and Validation
• Carrying out routine data validation exercise at customer premises providing structured data in
specified formats to backend team providing support in all field validation exercises and trials as
required by data analysis team.