About the Company
Interactive Brokers Group, Inc. (NASDAQ: IBKR), a member of the S&P; 500, is a global financial services company headquartered in Greenwich, Connecticut, with offices in over 15 countries. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies.
For more than four decades, Interactive Brokers has focused on technology, automation, and innovation to provide clients worldwide with a sophisticated, unified platform to manage their investment portfolios. We serve individual investors, hedge funds, proprietary trading groups, financial advisors, and introducing brokers.
Our culture is driven by problem-solving, efficiency, and continuous improvement. We look for individuals who are intellectually curious, team-oriented, and motivated to contribute to technology that helps simplify and enhance access to global financial markets.



Interactive Brokers has consistently been recognized as a top broker by respected industry sources including Barron’s, Investopedia, Stockbrokers.com, and others.
Job Description and Responsibilities:
• Technical and functional support for the Interactive Brokers Trader Workstation including connectivity, network testing, java configuration, security protocols by phone, chat and email.
• Problem management with focus on wide scale technical issues.
• As a member of the technical assistance team, you’ll assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues.

Qualifications:
• 2+years of experience in Windows/Mac software and hardware support, connectivity support, Java familiarity.
• Networking and general technical knowledge to troubleshoot issues that pertain to our trading client programs.
• Personality: Self-confident, open, extro

📌 Technical Assistance Associate I (Mumbai)
🏢 Interactive Brokers Group
📍 Mumbai