Description
Job Summary:
We are looking for a Manager with expertise in WFM Integration to join the Human Capital Advisory team. This is a fantastic opportunity to be a part of a leading global professional services organization.
The individual will support WFM client engagements across geographies. In this role, the individual will have an opportunity to work across several projects, utilizing their knowledge and experience of the WFM Integration. The individual should be prepared to work in a energetic environment with changing requirements and frequent interactions with onsite engagement teams and clients.
Responsibilities
Key Responsibilities:
• Support client projects leveraging deep knowledge and understanding of TimeManagement, Attendance, Leave Management, Labor Scheduling and othercomponents of Workforce management processes and systems.
• Demonstrated technical proficiencies in Work Force Management; take apractical/business driven approach to solving complex global WFM client challenges
• Work on client projects as part of a global distributed team.
Ensure quality of all workoutputs, timeliness, and accuracy of content.
• Lead teams in full life cycle activities for WFM systems (Discovery, Design,Configuration, Build, Testing, Knowledge Transfer, Migration and PostproductionSupport)
• Ensure quality of all work outputs, timeliness, and accuracy of content. Be recognized asa subject matter expert in one or more areas in the WFM domain.
• Support development of thought leadership, collateral, tools, techniques, methodologiesto build and enhance WFM offering within the practice
• Drive effective client communication, cadence, and build relations with client and projectteam counterparts across global locations. Ensure to obtain excellent feedback from theclient and global project counterparts
• Perform role of counsellor and coach; define and set goals; conduct performancereviews and ensure ongoing development of the team