Operational Management:
- Oversee the daily operations of the coworking space, including opening and closing procedures, maintenance, and cleanliness.
- Manage facility-related issues and coordinate with vendors for repairs and services.
- Ensure compliance with health and safety regulations.
Member Services:
- Serve as the primary point of contact for members, addressing their needs and concerns promptly and professionally.
- Onboard current members, providing tours and explaining membership benefits and policies.
- Foster a positive and inclusive community culture, encouraging collaboration and networking among members.
Event Management:
- Plan, coordinate, and execute community events, workshops, and networking activities.
- Collaborate with local businesses and organizations to create valuable partnerships and event opportunities.
Sales and Marketing:
- Develop and implement strategies to attract new members and retain existing ones.
- Conduct tours for prospective members and provide information on membership options and pricing.
- Manage social media accounts and create content to promote the coworking space and its events.
Administrative Duties:
- Maintain accurate records of memberships, billing, and expenses.
- Prepare and present reports on hub performance, occupancy rates, and member satisfaction.
- Oversee the coworking space budget and ensure financial sustainability.
Infrastructure Maintenance:
- Basic understanding of infrastructure maintenance including AC, lift, server, etc.
Key Result Areas (KRA)
- Ensure high member satisfaction and engagement.
- Maintain operational efficiency and facility upkeep.
- Successfully plan and execute community events.
- Achieve membership growth and retention targets.
- Maintain accurate administrative records and financial oversight.
Must-Have Mandatory Selection Criteria
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Proven experience in managing co
📌 Hub Manager (Mumbai)
🏢 Right Advisors
📍 Mumbai
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