Job Purpose
"This position is open with Bajaj Finance Limited"Duties and Responsibilities
• Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
• Daily cash collection / updating and deposition.
• Preparing daily cash collection report and sending the same to HO.
• Checking and updating agency collection.
• Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level.
• Coordinating with HO/TCS to solve the customer query with in TAT
• Reporting of location cash and customer service details on daily basis.
• Cross selling the insurance and other products to walk in customers.
• Collecting customer feedback about our service and products.
Also in some location Credit person is handling the LC responsibility too.
• Branch admin related works to be done with the help of admin manager as per company policy and requirement.Required Qualifications and Experience
Capable of interacting with customer and collection agency.
- MBA with 0 - 3 years of relevant experience.
- Has worked with reputed Bank/Financial Institution in Consumer Financing.
- Positive attitude and team player.