Glassworks London is an independent women’s fashion retailer founded in 2010, with design-led boutiques, ecommerce and its own womenswear collections. We are strengthening the commercial performance, product structure and customer experience of our Shopify Plus website across the UK, USA and international markets.

THE ROLE

We are looking for a hands-on Ecommerce Trading & Site Operations Manager to improve how our Shopify Plus website trades, converts and supports customer journeys. This is not a passive website admin role. We need someone who can improve product data, collections, navigation, merchandising, onsite trading, reporting, CRO and ecommerce apps.

The role requires robust Shopify and commercial ecommerce judgement, but it is not an unsupervised developer or brand design role. Theme, Liquid, checkout, major navigation, app purchases and brand-impacting visual changes must be approved before implementation.

We are looking for someone who has helped grow an already trading ecommerce channel, not just maintain a website.

WORKING PATTERN / LOCATION

Full-time remote role.



Applicants may be based outside the UK, including India, South Africa or Eastern Europe, but must provide reliable overlap with UK working hours.

Key Responsibilities

Manage day-to-day Shopify Plus trading and site execution.
Improve homepage, collection, product and promotional visibility.
Improve product setup, tagging, categorisation, filtering and merchandising logic.
Build better collection structures around customer buying moments such as occasion wear, weddings, gifting, workwear, holidays, current season and seasonal edits.
Improve product discovery through navigation, filters, search, related products, colour/product grouping and onsite merchandising.
Monitor ecommerce funnel performance, including sessions, conversion rate, product views, add-to-cart, checkout, revenue, AOV and returning customers.
Use Shopify analytics, GA4, Google Search Console, heatmap/session tools and app r

📌 Ecommerce Trading (India)
🏢 Glassworks London
📍 India