Handle customer queries via phone, email, and chat

✅ Resolve customer concerns promptly and professionally

✅ Provide accurate information about products, orders, and services

✅ Ensure a seamless and positive customer experience

✅ Maintain accurate records of customer interactions and follow-ups

What We're Looking For

✔ Excellent verbal and written communication skills in English

✔ Solid customer service and problem-solving skills

✔ Comfortable working in the US Shift (6:30 PM – 4:30 AM)

✔ Own conveyance is mandatory due to night shift timings

✔ Basic computer proficiency and multitasking ability

✔ Prior experience in Customer Support/BPO/E-commerce is preferred; however,



freshers with exceptional communication skills may also apply

About Company: People Architect is a rising HR consulting and talent acquisition firm based in New Delhi. We specialize in providing strategic HR solutions, recruitment services, payroll and compensation, and employee engagement consulting to forward-thinking organizations across the experiential marketing, advertising, and real estate industries. Our strength lies in our human-first approach, backed by smart sourcing, high integrity, and exceptional delivery timelines.

📌 Customer Service Associate in Noida
🏢 People Architect
📍 Noida