Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities
The Role Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems for a diverse range of end users including executive support As Deskside Support you re not just a problem solver - you re a technology hero
Picture yourself in a role where you re the go-to expert for testing and troubleshooting playing a crucial part in identifying and resolving issues with software upgrades system images and cutting-edge hardware deployments Your expertise will be invaluable as you tackle hardware and software dilemmas across a multitude of device types both in office and through remote support
Showcasing your knowledge of popular operating systems and applications you ll make technology hiccups disappear with ease In this role you ll be part of a vibrant ecosystem collaborating with other internal teams at Kyndryl as well as our esteemed alliance partners such as Microsoft
At Kyndryl we re all about progress and you ll be right at the forefront recognizing opportunities for modernization and automation within your realm You re empowered to bring your creative side by presenting innovative ideas that not only enhance the end-user experience but also drive cost savings Our customers satisfaction is paramount and you ll play a pivotal role in achieving it by ensuring we meet XLA and SLA targets
If you re someone who thrives on teamwork and embraces the ever-evolving tech landscape you ll love being part of a team focused on deploying the latest and greatest in technology Join us as Deskside Support where every day is a tech adventure and you re the hero who keeps the digital world spinnin