At American Express our culture is built on a 175-year history of innovation shared and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues As part of Team Amex you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express How will you make an impact in this role The position will have responsibility for conceptualizing super premium differentiated events and experiences for American Express customers in India This role places a focus on innovation and maximizing engagement with the premium portfolio and developing newer avenues for customer engagement The incumbent will be responsible to Support on experience strategies establish business plans lead initiatives to grow and deepen engagement with the American Express cardmembers in India Deliver on key business drivers like enhancing product value propositions billings customer retention through experiences Understand the HNI segment develop insights on what the customer wants and identify gaps unmet needs of the customers Collaborate with Product teams on various initiatives to drive portfolio engagement Work with other teams and business managers to optimize overall Blue Box business growth cultivate cross sell opportunities to deepen customer relationships Collaborate with multiple functions such as Public Relations Relationship Managers Operations Finance Legal and Compliance Track competition closely and launch best-in-class experiences for most premium card members Business Outcomes Deliver a robust experience strategy that resonates with the target audience Identify opportunities and partners to drive recent engagements Enhance the value proposition pillars with experiences for American Express select cards Understand the sta

📌 Analyst- Marketing (Gurugram)
🏢 American Express
📍 Gurugram