The position is all about people and creating strong relationships and outstanding experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L.; Assistant Community Manager will focus on execution of Standard Protocols.
Roles & Responsibilities
1. Profit Center head (including but not limited to):
- ASR and margin analysis
- Expense Control
- Collections
- Renewals
- Vendor management
- Retail Management
- Cost optimization
2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships
3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS
4. Training and People development a.
Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community Manager
5. Vendor Management a. Conformance to Purchase-to-Pay process
6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently
7. Execution of activities directed towards Client Engagement & Brand Initiatives, CSR
8. Execution of all Company Driven ideas and initiatives
9. Team Player a. Collaborate within Team & other stakeholders to drive execution
We are looking for Candidates with:
- Exemplary Customer service skills and record
- An extrovert personality
- Aware and with keen interest in current affairs
- Ambition and drive to demonstrate continuous upgradation in skills and knowledge
- Enthusiasm and demonstrating noticeable participation
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📌 Community and Revenue Administrator (India)
🏢 Awfis Space Solutions
📍 India
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