We are seeking a highly skilled and experienced program manager to drive Retail Vendor Recruitment across WW teams through RBS MVR team. This role will own the end-to-end vendor experience from initial recruitment through successful launch, focusing on reducing friction, improving conversion rates, and enabling self-service at scale through technology solutions. The candidate will be responsible for identifying and eliminating barriers across the vendor onboarding journey. This leader will partner with cross-functional teams including Product, Tech, Account Management, and Operations to build scalable, technology-enabled solutions that allow Amazon to onboard vendors globally at scale. The role requires a strategic thinker who can leverage automation, tools, and streamlined processes to transform vendor experience while enabling recruiters to focus on high-value strategic activities.
Key job responsibilities
- Own the end-to-end vendor onboarding program across RVR, driving improvements across different stages.
- Identify and eliminate friction points in the vendor onboarding journey, leveraging automation, AI-powered tools, and self-service solutions to improve conversion rates at scale
- Partner with Product and Tech teams to define requirements and drive adoption of technology solutions that reduce manual effort and enable scalable vendor onboarding globally
- Lead cross-functional initiatives with Account Management, Operations, and Retail teams to streamline vendor experience and enable recruiters to focus on high-value strategic activities
- Define and track program success metrics — including vendor launch rates, onboarding cycle time, self-service adoption and revenue.
- Develop and execute WW vendor recruitment strategies to close brand gaps and expand selection across marketplaces.
- Influence without authority across global stakeholders, aligning diverse teams around a shared roadmap and driving accountability for outcomes
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