We are looking for a Telesales Executive to drive outbound lead conversion for our academy programs and to own
the day-to-day engagement of our sports pickup games community. This is a desk-based, full-time role for someone
who thrives on the phone, is comfortable with high daily call volumes, and can independently run a WhatsApp-first
community without hand-holding. You'll be the first voice prospects hear and the steady presence our players
message every week.
Key Responsibilities
1. Outbound Telecalling & Lead Conversion
- Make 150–200 outbound calls per day to prospective academy leads and community prospects.
- Clearly communicate academy program details, schedules, and pricing to prospects.
- Handle lead follow-ups and basic query handling with a solution-first approach.
- Maintain accurate, complete call notes and update lead records on shared trackers/CRM after every interaction.
- Flag promising or conversion-ready leads to the Academies Manager / Operations Head for further follow-up.
- Consistently work toward daily and weekly calling and conversion targets.
2. WhatsApp Sports Community Management
- Own and manage player WhatsApp groups — share weekly schedules, slot reminders, and game updates.
- Keep the community engaged with current game formats, polls, challenges, and activity updates.
- Be the go-to point of contact for player queries, feedback, and requests.
- Celebrate community milestones — standout players, regulars, and special game days.
3. New Initiatives & Community Growth
- Proactively propose and drive new engagement ideas across WhatsApp and social channels.
- Support growth in new sign-ups through creative community-led campaigns.
- Bring a self-starter mindset — identify what's not working and fix it without waiting to be asked.
4. Coordination & Reporting
- Share weekly reports on call volume, conversions, community engagement, and new sign-ups.
- Report to the Operations Head on performance, escalations, and resou
📌 Telesales Executive (India)
🏢 PlayAll Sports
📍 India
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