At EY you ll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you And we re counting on your unique voice and perspective to help EY become even better too Join us and build an exceptional experience for yourself and a better working world for all Infra Support Engineer The opportunity As an Infra Support Manager you will lead a high performing team of Infra SRE engineers responsible for delivering stable secure resilient and automated cloud onprem environments You will be accountable for operational excellence engineering maturity stakeholder engagement and strategic improvements across infrastructure platforms You will drive reliability automation proactive risk management and continuous improvement initiatives while empowering your team through coaching mentoring and performance excellence Your key responsibilities Leadership People Management Lead mentor and grow a team of Senior and Junior Infra SRE engineers Own workforce planning skill development hiring performance reviews and succession planning Promote a culture of accountability collaboration and continuous learning Provide transparent direction remove blockers and ensure teams deliver high-quality outcomes Operational Ownership Service Reliability Own end-to-end uptime performance and reliability metrics across supported infrastructure Define track and report SLOs SLIs operational KPIs observability maturity and incident metrics Lead major incident bridges coordinate cross-functional resolution and ensure strong RCAs Build proactive maintenance plans reliability roadmaps and ops maturity frameworks Strategic Planning Improvements Identify long-term operational risks tech debt and improvement areas create mitigation plans Drive automation-first strategy across provisioning patching monitoring and compliance Lead modernization initiatives such as cloud migration DevOps adoption and infra-as-code Partner with archit

📌 Techops - De - Cloudops - Infra - Manager (Chennai)
🏢 EY
📍 Chennai