To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Business software has become a blocker instead of ways to get work done.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P; Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. At Freshworks, we are looking for a high-octane, strategic, and resilient Business Development Manager to spearhead our market expansion and design the frontline pipeline strategy for our next phase of regional growth. As a BDM, you will be the corporate face and voice of Freshworks, opening doors to high-value accounts and engaging sophisticated buyer personas.
If you are a consultative hunter who thrives on deep account research, creative outbound engineering, cross-functional collaboration,



and the thrill of converting cold prospects into qualified enterprise opportunities, you will thrive in our quick-paced, high-performance ecosystem.
Strategic Account Mapping & Pipeline Architecture: Conduct rigorous account research and market prospecting within your designated region. You will map out complex organizational structures, understand regional nuances, and architect a robust, predictable sales pipeline from scratch.
You will break through the noise to establish meaningful business relationships.
Creative Multi-Channel Outbound Campaigns: Design and execute hyper-personalized, creative email sequences, cold-calling strategies, and targeted campaigns that capture the attention of busy enterprise decision-makers.
Master the art of the discovery call. Data Hygiene & Sales Metrics Management: Maintain an analytical, numbers-driven approach to your territory. Meticulously track your daily/wee

📌 Senior Business Development Manager (Bengaluru)
🏢 FreshWorks
📍 Bengaluru