Job Category Finance Ensures that revenue is recognized in accordance with Corporate and SEC standards Provides direction to sales organization prior to contracts being concluded Career Level - IC0 Responsibilities Global Order Management Global Order Management Team is responsible for validating and processing executed contracts in accordance with the established procedures policies and standards This involves liaising with various cross-functional stakeholders including Sales Partners Business Finance Business Practices upstream and downstream processes to ensure timely and accurate order processing and revenue recognition This team manages online and offline submissions for License Hardware Cloud Support Renewal and Education Job Role Perform data entry record verification validation of policies in alignment with current business practices and Desk Manuals - HW License Cloud Support Renewal Edu Identify queries on non-compliant requests work with the right stake holders to resolve them by providing details on possible resolution Collaborate with Upstream and Downstream teams like CDM IB Collection AR for resolution of customer related issues Adherence to compliance guidelines including SOX internal external compliance audits Constantly strives to enhance technical and process knowledge participate in assessment programs - updates LLC etc Meet the defined KPIs - Input Quality Output Quality Efficiency Turn Around Time Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner Deliver true value by earning customer s trust Key Skills Solid communication skills Verbal and Written - Skill to interact with diverse stakeholders and departments across cultures internationally Problem Solving and Decision Making skills - To recognize deviations from standard practices and analyze situations to make decisions Innovation - Ideation and process recommendations to improve customer experience team efficiency and continuous improvem
📌 Analyst - Global Order Management - Cloud (Bengaluru)
🏢 Oracle
📍 Bengaluru
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