We are looking for a highly skilled Senior Salesforce Consulting Manager to lead digital transformation initiatives for our clients. In this role, you will oversee Salesforce implementation, customization, and strategy while managing teams and driving business value. You will work closely with stakeholders, ensuring seamless integration of Salesforce solutions to enhance customer engagement and operational efficiency.
Key Responsibilities:
Salesforce Strategy & Consulting
- Lead end-to-end Salesforce consulting engagements across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and Data Cloud.
- Design and deliver scalable, high-performing Salesforce solutions tailored to business needs.
- Advise clients on best practices, AI-driven automation, and data analytics to enhance CRM effectiveness.
Client & Stakeholder Management
- Act as a trusted advisor to C-level executives and business leaders.
- Identify and understand client pain points,
providing strategic recommendations.
- Ensure customer success and satisfaction by delivering high-impact Salesforce solutions.
Team Leadership & Project Execution
- Manage and mentor a team of Salesforce consultants, developers, and architects.
- Oversee multiple Salesforce projects, ensuring timely delivery and quality standards.
- Lead Agile/Scrum teams, ensuring smooth project execution and cross-functional collaboration.
Innovation & Continuous Improvement
- Stay updated with Salesforce innovations, including AI (Einstein GPT), Data Cloud, and Industry Cloud solutions.
- Identify opportunities for automation, integration, and workflow optimization.
- Drive digital transformation initiatives and contribute to pre-sales activities.
Qualifications & Skills:
10+ years of experience in Salesforce consulting, with at least 5+ years in a leadership role.