Company Description Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success Version 1 has several strategic technology partners including Microsoft AWS Oracle Red Hat OutSystems and Snowflake We re also an award-winning employer reflecting how employees are at the heart of Version 1 We ve been awarded Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards Global Microsoft Modernising Applications Partner of the Year Award 2023 AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Excellent Place To Work in UK and Ireland 2023 As a consultancy and service provider Version 1 is a digital-first environment and we do things differently We re focused on our core values using these we ve seen significant growth across our practices and our Digital Data and Cloud team is preparing for the next phase of expansion This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally Duties Responsibilities Will be the Subject Matter Expert SME supporting our customers running their platforms on OCI Will be handling 3rd level support Change Requests and small projects for our OCI customers Will be the OCI technical lead on the 3rd level support team Working hours will be Irish UK business hours Support multiple clients across multiple technologies Mentoring of junior team members Consult with customers and across a cross-team environment Documentation and development of designs processes and procedures Work within a structured ITIL ISO20000 IT Service Management environment Works directly with client to gather requirements design solutions build proof of concepts and implement solutions Excellent presentation and reporting skills arising from customer facing and on-site experience Very strong verbal presentation and interpersonal skills are required Escalation point for major incidents

📌 Senior Oci Service Reliability Engineer (Bengaluru)
🏢 Version 1
📍 Bengaluru