Job Description

Summary

Position Summary

Customer & Marketing – Sales & Services – Zuora Billing - Manager, Technical Transformation

Position Summary

Level: Manager,Technical Transformation

We are looking for Project Manager with Zuora implementation experience to lead cross-functional delivery of subscription billing initiatives. You will plan and run the project end to end—aligning stakeholders, managing scope and risk, and ensuring high-quality delivery across business, product, and technology teams.

Work you'll do:
- Lead and Architect Zuora programs and projects from initiation through go-live and stabilization (hypercare).
- Build and manage the integrated project plan, RAID log (risks, assumptions, issues, dependencies), budget tracking (if applicable), and status reporting.
- Partner with business owners to confirm requirements across the subscription lifecycle (quoting to cash, billing, invoicing, payments, dunning, credits/refunds, renewals, amendments, proration).
- Coordinate solution delivery across internal teams and vendors (functional, technical, QA,



data, and release management).
- Drive governance and decision-making: run working sessions, steering updates, and executive readouts.
- Manage integrations and dependencies (for example, CRM/CPQ, ERP/GL, tax, payments, reporting) in partnership with architecture and engineering.
- Plan and execute testing cycles (SIT/UAT), cutover, and go-live readiness.
- Ensure delivery meets agreed quality, controls, and documentation expectations (for example, requirements, process flows, test evidence, runbooks).

The Team:

The Sales & Service Offering Portfolio integrates our most differentiated, globally recognized Sales & service businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth thro

📌 Zuora Billing (Chennai)
🏢 Deloitte
📍 Chennai