This role is built for a leader who can transform delivery operations into a competitive advantage while creating the next generation of operational leadership for Indovance.

Key Responsibilities:

1. Delivery Excellence & Operational Performance (35%) On-Time Delivery Ownership.

• Ensure consistent achievement of delivery commitments across all projects and accounts.

• Establish delivery governance mechanisms to monitor project health, risks, dependencies, and schedule adherence.

• Drive proactive intervention plans to eliminate delivery bottlenecks and slippages.

Resource & Capacity Optimization.

• Lead workforce planning, forecasting, project allocation, and utilization management.

• Optimize resource deployment to maximize productivity while maintaining quality standards.

• Eliminate operational inefficiencies and reduce non-billable effort. Process Excellence

• Develop scalable delivery frameworks, SOPs, and best practices.

• Improve throughput and turnaround times through Lean operational practices.

• Standardize planning and execution methodologies across teams.





Digital & Automation Adoption

• Partner with BIM, AI, and Digital Transformation teams to embed automation into core workflows. • Drive technology adoption to improve productivity, quality, and delivery speed.

• Identify opportunities for workflow digitization and process simplification.

2. Quality Excellence & Continuous Improvement (30%) Build a Quality-First Culture

• Transform quality from an inspection function into an organizational mindset.

• Ensure quality ownership remains within delivery teams and not solely with QC functions.

• Promote prevention-based quality practices across all programs.

Quality Management Framework.

• Strengthen and continuously improve Quality Management Systems (QMS).

• Define quality standards, review mechanisms, and process controls.

• Ensure adherence to internal and client-specific quality requirements.

Root Cause Analysis & Corrective Actio

📌 Operations Manager – Delivery Excellence (Pune)
🏢 Indovance
📍 Pune