Job Title IT Platform Analyst Job title IT Platform Analyst The Platform Analyst is a SME with Deep domain functional and technical skills of related processes and platform s The person would be involved in E2E application life cycle management teaming up with Business Process Owners Solution Architects Platform Solution Managers and Project Managers The activities for a Platform Analyst include ideation feasibility studies roadmap development project initiation estimation design user story creation backlog creation build test validation deployment maintenance operations and decommissioning of the applications including continuous improvement cycles ensuring the right quality and performance levels The scope that a specific Platform Analyst is different for every single Platform Analyst and covers multiple dimensions sometimes a Platform Analyst will be more a generalist cross processes platforms and sometimes a Platform Analyst will be more a specialist with deep process platform knowledge for a certain sub domain Key Responsibilities Lead the design and development of agentic AI systems capable of executing autonomous actions across CRM platforms Build and integrate AI ML and LLM-based models into enterprise applications leveraging frameworks such as OpenAI Azure OpenAI and LangChain Architect and implement MCP Model Context Protocol servers and tools to support AI-driven workflows Design AI-driven development and testing frameworks to accelerate innovation Collaborate with CRM teams Salesforce Microsoft Dynamics to align AI solutions with existing CPQ CLM processes contract lifecycle framework contract management quoting Implement microservices and APIs for seamless integration with enterprise applications Drive MLOps practices for model deployment monitoring and lifecycle management Ensure solutions adhere to enterprise-grade security authentication and data validation standards Mentor developers and contribute to building a robust AI capability foundation withi

📌 It Platform Analyst (Chennai)
🏢 Philips
📍 Chennai