Work from home Posting
Job Title: Customer Care Executive
Location: Work from home
Company: Teleperformance
Employment Type : 3 months Contractual
Shifts : Rotational shift (Including Rotational weekends and holidays)
Handle inbound and/or outbound customer calls, chats, or emails professionally.
Resolve customer queries related to products, services, billing, orders, or complaints.
Follow standard operating procedures (SOPs) and adhere to quality guidelines.
Meet performance KPIs such as AHT, quality, attendance, and productivity.
Stay updated on product/process knowledge through regular training sessions.

Graduate (Any stream).
Experience: Freshers and experienced candidates an apply.
Communication: Good verbal and written communication skills (English/Hindi or regional language, depending on process).
Basic computer knowledge and typing skills.
Willingness to work in rotational shifts and 5-day work week (2 weekly offs).

Prior experience in BPO / customer service / voice process is a plus.

Paid training and onboarding support.
Performance-based incentives.
Health insurance and ESI perks.
Career growth opportunities within Teleperformance India.

📌 Customer Support SpecialistCustomer Support Specialist (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar