Job Title: Language Interpreter – English + Punjabi

Department: Customer Support / Language Services

Location: Noida, Uttar Pradesh, India.

Job Type: Full-time

Shift: US Shift (Rotational) PST Time

Job Summary

We are looking for enthusiastic and motivated fresh graduates who are fluent in English and Punjabi and are interested in building a career in language interpretation and customer support. This is an excellent opportunity to work with U.S.-based clients in a professional and multicultural setting.

As a Language Interpreter, you will facilitate communication between English-speaking representatives and Punjabi-speaking customers through real-time interpretation. Comprehensive training will be provided to help you understand interpretation techniques, client processes, and quality standards.

Key Responsibilities
- Provide accurate and real-time interpretation between English and Punjabi during customer interactions.
- Facilitate effective communication between U.S.-based clients and Punjabi-speaking customers.
- Accurately interpret conversations without adding,



omitting, or altering information.
- Maintain confidentiality while handling customer information and sensitive conversations.
- Preserve the tone, intent, and cultural context of the conversation during interpretation.
- Follow company policies, quality standards, and client-specific guidelines.
- Participate in training sessions, quality reviews, and coaching programs to continuously improve performance.
- Develop knowledge of interpretation best practices, industry terminology, and cultural nuances.
- Work collaboratively with Team Leads and Quality teams to ensure a high level of customer satisfaction.

Required Skills & Qualifications
- Excellent verbal communication skills in English and Punjabi.
- Strong listening, comprehension, and interpersonal skills.
- Good memory retention and the ability to understand and relay information accurately.
- Ability to remain calm, professional, and

📌 Language Interpreter – English + Punjabi (Noida)
🏢 BIG Language Solutions
📍 Noida