Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a rapid-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook We are inviting applications for the role of Associate Sr Associate Analyst- AML KYC We are seeking customer-focused professionals to support a large-scale KYC uplift program with responsibilities centered around identity verification for individual retail and commercial customers In this role you will play a critical part in validating customer identities and reviewing associated documentation in line with policy and procedural requirements of Genpact s client Customer interactions may occur through multiple channels which includes voice and email with the role requiring high-quality compliant and empathetic service experience at every touchpoint Responsibilities In this role you will be responsible for all the activities related to AML KYC which include Customer Calls You ll engage with customers over the phone to guide them through the KYC requirements and provide clarity on the informat