About TableCheck TableCheck is a global platform built to help restaurants own their guest experience. We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests—and repeat guests into loyal fans. Used by over 13,000+ restaurants in 35 countries–including over 300+ Michelin-starred restaurants and top hospitality brands such as Hyatt, Hilton and IHG. TableCheck has set new standards for restaurant management tools in Japan and is steadily growing to take on the challenge to become the world’s leader in restaurant management. About the role An onboarding & support consultant plays a crucial role in facilitating the onboarding of our system to our new/existing clients and providing full support after the system went live. The consultant will focus on providing guidance, system configuration, support and troubleshooting. This role requires you to be a product champion with in-depth knowledge of our system and having a mindset of a problem solver.
You will need to build and maintain solid relationships with clients and address client’s concerns to be solved promptly to ensure high levels of customer satisfaction. Duties & Responsibilities Project Management: Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and “System Live”. Collaborate directly with restaurants & hotels stakeholders to confirm goals, driving implementation of TableCheck at their venue and tailor configuration and communication toward those goals. Successfully and effectively manage implementation / onboarding projects on schedule, and with high customer satisfaction; projects include implementation of different solutions including reservation, waitlist, & table management; POS, Payment Gateway, Call Telephony Integration, Voice Booking System & BI/Dashboard Reporting. Identify opportunities for process improvement and efficiency within the onboarding process Communicate
📌 Onboarding Support Consultant (Nashik)
🏢 TableCheck
📍 Nashik
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