With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight From an open door to a welcoming smile and an exceptional experience we offer the millions of travellers who stay with us every year a welcome they will never forget In addition to our flagship brand Hilton Hotels Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member Because it s with Hilton where we never forget the reason we re here to delight our guests Team Members and owners alike The Reservation Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques What will I be doing As the Reservation Executive you will be responsible for performing the following tasks to the highest standards Complete Hilton University courses and pass the tests Familiar with hotel product knowledge and activities Maximize room sales and revenue for the hotel prioritizing up-selling Check daily all recent reservations cancel or change reservations make sure information passed to relative departments are correct Check arrival guests or groups of 3-5 daily making sure the guest information requirements and price information is correct Perform duties of secretarial nature including preparing correspondence maintaining files sending faxes email etc Always maintain a sales attitude not losing any sales opportunity in the hotel Develop the Reservations and Group Tour teams to maximize revenue on all enquiries Make sure all commissions are correct and followed-up on promptly Make sure all reject business is filed with the reasons Ensure that all correspondence has been filed accordingly with correct and updated information Comply to the hote