Skill required Core Banking Operations incl Payments - Retail Banking Card Operations Designation Banking Operations Associate Qualifications Any Graduation Years of Experience 1 to 3 years About Accenture Accenture is a global skilled services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards and providing exceptional customer service The Corporate banking Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E What are we looking for oWritten and verbal communication o Ability to understand and analyze customer disputes gather relevant information and make informed decisions on dispute outcomes o Ability to understand business processes to verify controls are effective mitigate risks and suggest changes to control descriptions as needed o Advanced Proficiency required in English Language to create documentation o Attention to details o Should be a self-starter motivated and highly energized individual to compete the complexity of the process oFraud Risk Mana

📌 Banking Operations Associate (Chennai)
🏢 Accenture
📍 Chennai