• Handle inbound customer interactions professionally via voice and semi-voice channels.• Resolve customer queries related to order tracking, refunds, returns, Prime memberships, and basic technical issues.• Accurately update customer information and interaction details in CRM systems.• Ensure timely issue resolution while maintaining high customer satisfaction.• Achieve Key Performance Indicators (KPIs) such as Average Handle Time (AHT), quality scores, and productivity targets.
*Salary Package*
Freshers – *2.5LPA TO 2.8LPA
Experienced Candidates – Up to 3.6 LPA
Shifts
• Rotational Shifts
*Cab Facility*
Day Shift – 1-Way Cab
Night Shift (6:30 PM – 6:30 AM) – 2-Way Cab
Additional Benefits
Travel Allowance up to 3,500 (Based on Distance)
*Interview Process*
HR Round → Assessment → Operations Round
Required Documents
• Updated Resume
• Aadhar Card
• Vaccination Certificate (Photocopy)
Apply Now
Moses |Senior HR Recruiter
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(Share your updated resume)
[Confidential Information]
UR Turn Consulting and Services
Freshers are encouraged to apply. Immediate joiners will be preferred
Spotlight
- Office cab/shuttle
📌 We're Hiring | International Semi-Voice Process (Hyderabad)
🏢 .
📍 Hyderabad
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