Looking for a career at a company that seeks to be Earth's most customer-centric company If so, meet Amazon.
Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall,
NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Within NOC's umbrella, resides a rapid-growing Last Mile support function – AMZL CO (Amazon Logistics Central Operations). AMZL CO is responsible for centrally supporting daily planning and execution of functions that impact Delivery Station (DS) operations across Routing, Scheduling, On-Road and Payments workstreams. The Marcopolo program under AMZL CO strives to operate heavily repetitive processes for NA, EU and JP COs, with standardized mechanisms, tools and technology and with a vision is to build a global Center of Excellence for Last Mile (LM) CO services across WW marketplaces in next 3 years. As a Manager I, Operations in the organization, this role will lead the operations management (tactical execution) charter for Driver support workstream supporting NA/EU. This role will influence and advice multiple senior level