12 Aug
|
Verticurl
|
Tiruchirappalli
12 Aug
Verticurl
Tiruchirappalli
Role Summary
Verticurl is looking to hire a Client Services Manager to join our Client Servicing team in India. This is a hybrid role, combining account management responsibilities with hands-on consulting support. The individual will act as a subject matter resource on B2B and B2C marketing engagements, supporting proposals, pre-sales activity, and delivery on existing client accounts.
This role suits a smart, hands-on professional who is comfortable moving between strategic client conversations and detailed proposal or delivery work, without requiring a large supporting team.
Key Responsibilities
Client Servicing and Account Management
Support day-to-day account management for a portfolio of client engagements across B2B and B2C sectors.
Act as a point of coordination between clients, internal delivery teams, and Verticurl leadership.
Track project status, timelines, and deliverables to ensure client satisfaction and quality standards are met.
Support in preparing monthly and quarterly business reviews, sharing marketing insight and platform performance.
Build robust working relationships with client stakeholders, partners, and internal cross-functional teams (Ogilvy, VML, GroupM, and other WPP entities).
Pre-Sales and Proposal Support
Support pitch presentations and proposal preparation, particularly on non-technical and commercial narrative sections.
Collect client briefs and requirements for new opportunities and translate these into structured proposal inputs.
Assist in structuring customer journeys, campaign strategies, and engagement plans as part of solutioning.
Coordinate with subject matter experts (Technology, Creative, Data) to consolidate proposal content into client-ready output.
Support contract and Statement of Work coordination as required.
Consulting and Advisory
Serve as a subject matter resource on B2B and B2C marketing best practices, including CRM, CDP, and marketing automation fundamentals.
Help identify relevant marketing KPIs for clien
📌 Client Services Manager (Tiruchirappalli)
🏢 Verticurl
📍 Tiruchirappalli