? Now Hiring: Post Sales - Customer Relationship Manager (CRM) & MIS Executive (Only from Real Estate sector and Virar-Vasai Market Experience)

⚠️Only candidates currently working in the Real Estate sector within the Virar–Vasai market will be considered.

Company: SPACENEST Real Estate Advisory Private Limited - MANDATE FIRM (Fast-growing real estate advisory firm)

? Location: Vasai & Virar, Mumbai, Maharashtra, India (On-site)

? Experience: 3+ Years

⚡ Immediate Joiners Preferred

⚠️ Strictly for candidates from Real Estate Developers, Mandate Firms, IPCs, or Real Estate Channel Partner firms only.

❌ Banking, Insurance, BPO, Telecom, Retail, and Non-Real Estate CRM profiles will not be considered.

We are looking for a agile and results-driven Customer Relationship Manager (CRM) with strong experience in post-sales operations, customer lifecycle management, and interdepartmental coordination within the real estate sector.

? Key Responsibilities:
- Manage the entire customer lifecycle from booking to possession
- Handle post-sales activities, collections,



and home loan disbursement coordination
- Follow up with teams, customers and bankers for outstanding dues (OCR/Home Loan)
- Coordinate with internal and external teams at the builder site (Sales, Projects, Accounts, Architecture) to ensure timely updates and seamless communication
- Ensure customer queries and complaints are resolved within defined TAT
- Maintain accurate documentation and project-wise customer records
- Coordinate and manage RERA-related matters internally in collaboration with the Legal team
- Prepare and present MIS reports to management
- Prepare and present MIS reports to builder management
- Drive process improvements through complaint analysis and tracking
- Strong proficiency in reporting, data analysis, and calculations (Advanced Excel/MIS)

? Key Requirements:
- Proven experience in CRM / Customer Relationship / Post-Sales (Only Real Estate preferred)
- Strong knowledge of ERP sy

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