A leading OEM in the automotive industry, located in Haryana. Currently heavily investing into EV and known for its innovation and energetic work culture.
Job Description
- Oversee after-sales services across the zone.
- Work with service teams to improve customer satisfaction.
- Ensure service centres meet performance standards.
- Handle customer feedback and resolve issues promptly.
- Monitor and manage operational budgets.
- Develop strategies to enhance after-sales processes.
- Train and guide service teams for better efficiency.
- Coordinate with other departments to meet business goals.
The Successful Applicant
We're looking for someone who has:
- Experience in after-sales operations, preferably in the automotive industry.
- Strong leadership and team management skills.
- Ability to analyse data and improve processes.
- Positive communication and problem-solving abilities.
- Confidence with operational and budget management.
What's on Offer
- A competitive compensation package
- Opportunity to lead after-sales operations for one of the top passenger cars OEM in India
📌 Zonal Service Head (Mumbai)
🏢 Michael Page
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.