Description Position Overview We are seeking an experienced Program Manager to lead strategic initiatives focused on refund process enhancements and payment simplification through deduct-for-payment optimization This role will serve as a critical bridge between product operations and accounts payable teams to streamline financial processes and improve customer experience Key Responsibilities Program Leadership Lead end-to-end program management for refund enhancement initiatives ensuring timely delivery and alignment with business objectives Drive payment simplification efforts through deduct-for-payment process optimization and automation Develop comprehensive program roadmaps timelines and success metrics Manage cross-functional stakeholder communication and executive reporting Accounts Payable Partnership Partner closely with accounts payable teams to identify pain points and opportunities for process improvement Collaborate on designing and implementing streamlined payment workflows Ensure seamless integration between refund systems and AP processes Drive adoption of best practices for payment reconciliation and dispute resolution Process Improvement Innovation Analyze current refund and payment processes to identify inefficiencies and bottlenecks Design and implement scalable solutions that reduce processing time and improve accuracy Champion automation opportunities to minimize manual intervention Establish metrics and KPIs to measure program success and ROI Stakeholder Management Build robust relationships with finance operations product engineering and customer service teams Facilitate workshops and working sessions to gather requirements and drive consensus Present program updates and recommendations to senior leadership Manage vendor relationships related to payment processing systems Required Qualifications Bachelor s degree in Business Finance Computer Science or related field MBA preferred 5 years of Accounts Payable experience with an understanding of

📌 Gar Sme, Global Ar Finance Operations (Pune)
🏢 Amazon
📍 Pune