BE/BTech in Electronics, Mechanical Engineering, Electronics & Electrical
Can join in Max 15 Days / Immediate Joiner
Key Responsibilities (R&R;)
Customer Relationship & Account Management
- Act as the Point of Contact (SPOC) for assigned customers and region.
- Visit customers regularly and submit daily visit/activity reports.
- Manage assigned Key Accounts and develop long-term relationships.
- Add current customer accounts from the assigned region.
- Ensure 100% customer satisfaction and achieve targeted Net Promoter Score (NPS).
- Coordinate customer visits, audits, and interactions with internal teams.
Business Development & Sales Growth
- Create awareness of company services, test scopes, and capabilities through regular
customer engagement.
- Understand, gather, and submit customer testing requirements related to product
development/projects in the pipeline on a monthly basis.
- Generate qualified enquiries and ensure higher conversion rates.
- Deliver regional revenue growth YoY as per assigned sales targets.
- Ensure timely payment collection by coordinating with customers and accounts;
avoid
overdues.Customer Service & Complaint Handling
- Address and resolve customer complaints within agreed timelines.
- Ensure seamless communication between customers and internal teams for smooth
project execution.
- Monitor project deliverables and ensure closure as per commitments.
Market Intelligence & Competitor Analysis
- Track and share market trends and insights relevant to customer requirements and
industry developments.
- Con
📌 Field Sales Specialist (India)
🏢 startuphr.consulting
📍 India
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