Manager - Quality Assurance (Chennai)

Manager - Quality Assurance (Chennai)

12 Aug
|
Standard Chartered
|
Chennai

12 Aug

Standard Chartered

Chennai

Key Responsibilities Strategy Excellent Communication skills Written Verbal including positive grammar and articulation Strong to work in large set of data Support in risk conduct Monitor and close track the same till closure Work closely with the team to validate the Risk Framework Various observation of past Audit to be reviewed and close track the same Deep Dive on any extraction of data and submission of analysis report Preparation of Decks and submission of same before time frame for the forums Audit preparation and ensure any issues noted are document Any concerns Risk noted are fully documented Identify gaps and inform the stakeholders to arrest the same and avoid Risks Findings Identify Need based training requirements Ensure process adherence and audit preparedness Explore ways to improve value-added service and ensure superior service delivery through robust and customer centric processes Contribute significantly towards achievement of key business metrics Other Responsibilities Work with senior stakeholders to prioritize business requirements Identify trends patterns and opportunities to support business objectives by analysing the complaints Analyse complaints to identify process improvement opportunities Qualifications Bachelor s degree in Mathematics Computer science Engineering Statistics Economics Information systems or related field 5 years work experience in MIS Business intelligence Data analytics Skills and Experience Proficiency in statistics data analysis and research About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique tal

📌 Manager - Quality Assurance (Chennai)
🏢 Standard Chartered
📍 Chennai

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