Career Category Operations About Us Amgen harnesses the best of biology and technology to fight the world s toughest diseases and make people s lives easier fuller and longer We discover develop manufacture and deliver cutting-edge medicines to help millions of patients Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation using technology and human genetic data to push beyond what s known today Role Description The Field Medical Excellence Operations Associate Manager supports core operational activities that enable Amgen s Field Medical teams to operate efficiently and effectively This role focuses on reporting user support system documentation and CRM maintenance contributing to Amgen s mission of scientific excellence through high-quality operational delivery Reporting to the Manager or Senior Manager of Field Medical Excellence Operations this position provides hands-on execution of training development system testing SharePoint management and documentation activities This individual will contribute to the buildout of analytics platform adoption and user engagement Roles and Responsibilities Execute routine support activities for CRM platforms Veeva Salesforce and reporting tools Automate recurring tasks by identifying opportunities developing and maintaining solutions and ensuring efficiency reliability and compliance with organizational standards Develop and maintain training materials QRGs FAQs manuals and videos to support end users Manage mailboxes portals and user requests globally ensuring timely resolution and documentation Contribute to system enhancement projects through testing impact assessment and documentation Support ad hoc stakeholder requests report generation and data validation Build wireframes and mockups for new system features and reporting capabilities Perform basic data auditing and validation to support CRM data quality Support internal and external country specific audits w

📌 Manager, Field Medical Excellence Operations (Hyderabad)
🏢 AMGEN
📍 Hyderabad