12 Aug
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Actualize
|
Nashik
Account Management & Client Relationship Management ( 2 to 5 yrs )
- Manage and nurture existing client accounts by understanding and gathering current and future resource requirements.
- Conduct weekly meetings with clients, Team Leaders, Service Delivery Heads, and key stakeholders to discuss resource planning, project updates, and business requirements.
- Collect, interpret, and maintain account-related data, including joiners, replacements, resignations, and resource movements.
- Develop and execute account farming strategies to increase business opportunities and strengthen existing client relationships.
- Build and maintain robust working relationships with Service Delivery Heads, Team Leaders, and onsite employees to ensure high customer satisfaction and engagement.
- Obtain and track monthly and quarterly hiring projections, workforce plans, and business forecasts from client stakeholders.
- Identify and pursue additional business opportunities within existing accounts through upselling and cross-selling initiatives.
Recruitment Coordination & Delivery Managemen
- tCoordinate closely with the internal Talent Acquisition team on priority requirements, candidate pipelines, interview schedules, and hiring progress
- .Ensure timely communication of interview feedback, hiring updates, and resource status to all relevant stakeholders
- .Maintain and monitor a daily recruitment tracker covering open positions, candidate status, interview schedules, and closures
- .Facilitate seamless communication between clients, delivery teams, and recruitment teams to ensure timely fulfilment of requirements
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Commercial & Operational Manageme
- ntMaintain and manage account-related data pertaining t
- o:Revenue and profitabili
- tyGross Margin (GM) and Gross Profit (G
- P)Purchase Orders (PO
- s)Billing and invoici
- ngPending payments and collectio
- nsRate revisions and commercial negotiatio
- nsOperational issues and escalatio
- nsPrepare and share periodic account perfor
📌 Account Management (Nashik)
🏢 Actualize
📍 Nashik