Guest Relations - Assistant Manager

Location - Delhi

Role Summary

The Guest Relations function is responsible for delivering exceptional hospitality experiences and managing high-quality engagement initiatives for clients, partners, lawyers, and internal stakeholders. The role focuses on food & beverage management, event execution, stakeholder coordination, and operational excellence, ensuring seamless service delivery aligned with organizational standards.

Key Responsibilities

1. Hospitality & Culinary Management
- Curate and manage F&B; offerings based on stakeholder preferences and dietary requirements.
- Oversee daily snacks, meal services, and catering arrangements for meetings and visiting stakeholders.
- Ensure vendor quality, hygiene standards, and service delivery.
- Conduct vendor evaluations, food trials, and onboarding processes.

2. Event Planning & Execution
- Plan and execute internal and external events including client engagements, partner meets, townhalls, inductions, and festive celebrations.
- Manage end-to-end event logistics including venue, décor,



catering, entertainment, production, and licensing.
- Coordinate with internal teams and external vendors to ensure seamless execution.
- Develop contingency plans to ensure smooth event delivery.

3. Reservations & External Liaison
- Manage restaurant bookings and external hospitality arrangements for partners and leadership.
- Liaise with hotels, venues, and F&B; partners for collaborations and events.
- Organize external meeting venues with required AV and technical support.

4. Operations & Compliance
- Ensure adherence to hygiene, safety, and compliance standards.
- Address special dietary requirements and stakeholder needs proactively.
- Maintain SOPs for all recurring guest relations activities.
- Manage and update event calendars and service logs.

5. Financial & Vendor Management
- Track budgets for events, catering, and guest relations activities.
- Oversee vendor payments and ensure tim

📌 Hospitality Experience Manager (Delhi)
🏢 Trilegal
📍 Delhi