Vice President – Total Rewards

Location: India (with global exposure – India, Philippines, USA)
Function: Human Resources
Reports to: Chief People Officer

Role Purpose
The Vice President – Total Rewards will be responsible for building and institutionalizing a scalable, compliant, and data-driven rewards ecosystem for all 3 countries for Knack RCM. This role will drive compensation strategy, advantages, statutory compliance, and reward cycles, ensuring alignment with business growth, productivity metrics, and market competitiveness.

Key Responsibilities
1. Compensation & Benefits Strategy and Design
Design, evaluate, and continuously improve pay structures, salary bands, and incentive frameworks aligned to business goals and industry benchmarks.
Lead compensation benchmarking through participation in market surveys and external data sources.
Build and manage retention strategies including critical talent compensation, variable pay design, and special incentive plans.
Drive salary structuring and harmonization across roles, levels, and geographies as the organization scales.




Lead job architecture and role levelling – build a career framework design
Partner with business leaders to align rewards with productivity, performance, and profitability metrics.

2. Benefits Management
Design and manage cost-effective and competitive benefits programs that support employee well-being and retention.
Own end-to-end benefits administration, including health insurance, term insurance, enrolments, renewals, and vendor management.
Manage employee claims processes in partnership with brokers/insurers, ensuring timely resolution and high employee satisfaction.
Develop and administer employee benefits programs related to wellness initiatives, leave benefits, and other employee welfare schemes.
Ensure compliance with applicable labour laws, tax requirements, statutory benefits, internal policies, audit standards, and data privacy requirements.
Continuously evaluate benefits offerings t

📌 Vice President (Mumbai)
🏢 Knack RCM
📍 Mumbai