About Neltas:
Founded in 2011, Neltas is a leading education and innovation company specializing in competitive exam preparation and skill-based assessments. We help students build core skills in English, Maths, and Science by providing high-quality study materials and English language enhancement programs. Our focus on holistic education nurtures critical thinking, problem-solving, and communication skills. Additionally, we empower teachers through our Teacher Empowerment Platform, offering expert-led sessions to enhance their personal and professional growth. At Neltas, we are committed to making a difference in education and helping individuals achieve their academic and professional goals.
Job Summary:
As a Delivery Coordinator at Neltas, you will be responsible for overseeing the successful coordination of our educational products and services, ensuring that materials are delivered efficiently and on time to our students and educational partners and vice versa.
This role is crucial in maintaining the high standards of service that our clients expect, from managing scheduling and logistics to troubleshooting any delivery challenges. You will work closely with internal teams, external vendors, and clients to ensure the smooth delivery of our educational offerings.
Key Responsibilities:
Coordinate Deliveries: Oversee and manage the timely and productive delivery of educational materials
Customer Interaction: Communicate directly with students, teachers, and educational institutions to confirm delivery details, schedule sessions, and address any queries or issues.
Route and Resource Optimization: Work closely with logistics and operations teams to ensure that the required resources (e.g., study materials, access to platforms, etc.) are allocated efficiently for delivery.
Tracking & Reporting: Maintain up-to-date tracking systems for all deliveries, ensuring accurat