Job Description - Senior Travel Consultant (Team Lead)

Job Title - Senior Travel Consultant
Location - Surat
Department - Sales & Operations
Experience - 4-8 Years
Employment Type - Full-Time

Job Summary

Key Responsibilities
- Lead, supervise, and support a team of travel consultants.
- Allocate inquiries and monitor lead conversion performance.
- Handle domestic and international travel packages, FIT, Group, Corporate, and MICE bookings.
- Prepare quotations and negotiate with suppliers for the best rates.
- Guide team members on destination knowledge, itinerary planning, and customer handling.
- Conduct daily follow-ups and review pending inquiries.
- Achieve monthly sales and revenue targets for the team.
- Resolve customer escalations and ensure service excellence.
- Maintain solid relationships with airlines, hotels, DMCs, and vendors.
- Train and mentor junior consultants to improve performance.
- Monitor CRM updates, booking accuracy, and documentation.




- Submit performance reports to management.

Leadership Responsibilities
- Manage and motivate the travel sales team.
- Track individual and team targets.
- Conduct performance reviews and provide feedback.
- Implement sales strategies to increase conversions.
- Ensure adherence to company SOPs and service standards.

Required Skills:
- Strong leadership and team management skills.
- Excellent sales and negotiation abilities.
- In-depth knowledge of domestic and international destinations.
- Good communication in English, Hindi, and Gujarati.
- Proficiency in MS Office, CRM, and travel portals.

Qualification

Bachelor’s Degree in Tourism, Hospitality, Hotelier, Business, or relevant field.

Pay: ₹30,000.00 - ₹60,000.00 per month

Benefits:
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Senior Travel Consultant (Vesu)
🏢 Sai World Travels International
📍 Vesu