About Us:
At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and qualified growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member.

Our approach to hiring reflects our commitment to Global Inclusion. We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately.

AM - Customer Care:
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About the position:
We (Kohler India Technical Center) are a captive global center providing technical and nontechnical support for all the businesses and product lines for Kohler Co. globally (including Kitchen and Bath, Engines,



Generators, Hospitality).

As a Customer Service Assistant Manager at Kohler, you will be responsible for managing the daily operations of our customer service department. You will oversee a team of customer service representatives, ensuring that they provide excellent service to our clients. In this role, you will be responsible for setting goals and metrics, monitoring performance, and implementing strategies to improve customer experience. You will also work closely with other departments to ensure smooth operations and effective communication.

Role and Responsibility:
- Manage and oversee the daily operations of the customer service department.
- Hire, train, and supervise a team of customer service representatives.
- Set performance goals and metrics for the team and monitor progress.
- Develop and implement strategies to improve customer experience.
- Maintain and improve custome

📌 Am - Customer Care (Pune)
🏢 Kohler India
📍 Pune