Senior Administrator - Network LAN/WAN
- | Chennai, Tamil NaduNoida, Uttar Pradesh

Job Summary:
Review completed network assessment questionnaires submitted by site SPOCs. - Validate site responses for completeness, accuracy, and alignment with MPC-defined MOPs/SOPs, network standards, and tier classification criteria. - Analyze site-level network information to determine current-state alignment with Tier 1 / Tier 2 / Tier 3 standards. - Perform remote assessment and documentation review based on questionnaire responses and customer-provided documents. - Identify gaps between existing site network conditions and required technical standards for the assigned tier. - Support site classification into Tier 1, Tier 2, or Tier 3 based on the agreed classification framework. - Document site-wise observations, current-state analysis, identified gaps, assigned classification, and high-level remediation recommendations. - Quantify infrastructure deviations, including hardware and network circuit variances from defined standards, where information is available.



- Participate in clarification discussions with site SPOCs, MPC stakeholders, and HCL internal teams as needed. - Support creation of structured assessment outputs, dashboards, variance analysis, and final reporting. - Escalate incomplete, inconsistent, missing, or unclear site responses to the Scrum Master / Project Coordinator for follow-up. - Ensure recommendations remain conceptual/high-level and do not include detailed design, implementation, or execution unless separately approved under a current scope

Key Responsibilities:
- 1. Adhere To Quality Standards And Regulatory Requirements By Implementing Best Practices In Lan/Wan Management And Support Operations To Ensure Compliance With Company Policies.
- 2. Provide Advanced Support For Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Intricate Technical And Security Issues.
- 3. Engage In Value-Ad

📌 Senior Administrator (Chennai)
🏢 HCLTech
📍 Chennai